we are a special factory who has been in this laser field for 11 years, Our products are not only Laser engraving machines but also artworks,we do not neglect every detail even a screw!!!
1.The warranty for whole machine is effective 1 years from the ExFactory Date. But for the laser tube and focus lens and the reflective mirrors, the warranty is 3months.this is the warranty of the manufacture to us.
2. We will send you the spare parts and offer tech support for free during warranty when there is a machine
fault including the part fault.
3. We have 10-years experience engineer, could teach you how to use and maintenance the machine, and could keep contact any time.
4. Our tech is 24hours answer your question on trade manager if need .